Managed IT Services  

Superior Value and Performance from Managed IT Services? LMI's Approach Makes It Reality

To help organizations extract maximum cost efficiency from IT management and benefit from advanced, proven, system and network reliability techniques, LMI offers an optimized managed IT services program.

For every customer, LMI deploys state-of-the-art, secure network and system monitoring and maintenance that scans for possible trouble, 24/7/365. Managed by a team of IT experts at LMI's Network Operations Center, the system identifies problems and enables intervention before they cause downtime and disruption.

Courteous, proficient Help Desk agents work directly with personnel via email and phone to provide the assistance they need to remain functional and productive. In the event of a significant problem, LMI will escalate it as appropriate—and guarantee replacement of faulty hardware the very next day!

This targeted combination of services, paired with deep experience working with multi-site installations and deployments, enables LMI to offer every enterprise—from a single-location warehouser to the largest national retailer—leading-edge IT support for all locations through one provider and point of contact.

Our managed IT services model is the most
cost-effective, high function, user- and
business-friendly solution in the industry.


Our Approach Saves You Time and Money
Remote PC monitoring software, combined with expert, phone-based resolution for issues, not only reduces or eliminates the need for costly site visits; it also enhances issue resolution. Case studies show this approach increases (up to 200%) rates of first-contact issue resolution and reduces ticket escalations by 80%. Issues are resolved earlier and more quickly, so you can get back to business.

 

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Managed IT Services
 
           
National Deployments About Us Contact Us News & Information Service Request LMI Systems, Inc.
4680 N Royal Atlanta Dr
Tucker, GA 30084
General: (770) 491-0343
Service: (678) 578-2125
Fax: (770) 491-0325
E-mail: contactlmi@lmisystemsinc.com