Challenges: To design and install a Voice and Video Conferencing solution over a newly provided SIP circuit allowing voice and video communications between New York, Atlanta and London. The customer was looking for a way to consolidate office space with a company that they had recently merged with and wanted to use as much of the legacy equipment as possible to control cost. Although the existing equipment was running at full capacity and the equipment was at end of life, we were able to do an upgrade to the system where they could add the necessary equipment with minimal cost and software enhancements.
Solution: Upgrade the Avaya Gateway 700s to 450s and install extra station cards to give them enough ports to support the additional employees. As part of the upgrade the software was updated to the newest release 6.0, giving them some improved feature enhancements and connectivity for video.
Results: The customer was able to buy some additional conferencing equipment for an additional conference room and still came in under the budget number that they had figured. Also the customer has decided to use this as a model for the rest of the office mergers.